The Influence of Students’ Negative Emotions in a Malaysian University
Nowadays, education attracts increasing attention from individuals and governments, because it can smart people and bring economics benefits. And as a type of services, education’s customers are students. The students’ behavioral responses of negative emotions which caused by failure services are...
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| Format: | Thesis |
| Language: | English |
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2013
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| Online Access: | http://eprints.intimal.edu.my/655/ http://eprints.intimal.edu.my/655/1/MBA%20-%2067.pdf |