APA (7th ed.) Citation

Hultman, J. (2005). The Moment of Truth: A Key to Successful Services Marketing. INTI Publishing House Sdn Bhd.

Chicago Style (17th ed.) Citation

Hultman, Jens. The Moment of Truth: A Key to Successful Services Marketing. INTI Publishing House Sdn Bhd, 2005.

MLA (9th ed.) Citation

Hultman, Jens. The Moment of Truth: A Key to Successful Services Marketing. INTI Publishing House Sdn Bhd, 2005.

Warning: These citations may not always be 100% accurate.