Forecasting Member Churn in Medical Insurance through Machine Learning Analysis
The insurance industry faces an escalating challenge with increasing customer churn, spurred by global advancements in technology. The ease with which customers can compare policies, explore new offers, and switch providers online has intensified industry competition. This phenomenon has led t...
| Main Authors: | , |
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| Format: | Article |
| Language: | English English |
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INTI International University
2023
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| Subjects: | |
| Online Access: | http://eprints.intimal.edu.my/1833/ http://eprints.intimal.edu.my/1833/1/ij2023_65r.pdf http://eprints.intimal.edu.my/1833/2/130 |