Ombudsman
The ombudsman concept has grown from being a medieval administrative mechanism into a modern tool for market regulation, dispute resolution, complaint handling, consumer protection and access to justice. This chapter examines the meaning and conceptual understanding of the ombudsman with emphasis o...
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| Format: | Book Chapter |
| Language: | English |
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CLJ Publication
2020
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| Online Access: | http://irep.iium.edu.my/77942/ http://irep.iium.edu.my/77942/1/77942_Ombudsman.pdf |