Quality management practices and sustainable performance: examining the role of soft TQM as mediator

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Quality management practices and sustainable performance: examining the role of soft TQM as mediator

Malaysian managers are trying to implement quality management (QM) practices in their industries to be competitive. However, few empirical studies are conducted in the developing economy of Malaysia to examine the role of TQM soft dimension (STQM) as possible mediator in the relationship among QMS I...

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Bibliographic Details
Main Authors:	Khalili, Amjad, Ismail, Md Yusof, Karim, A.N. Mustafizul, Che Daud, Mohd Radzi
Format:	Article
Language:	English English
Published:	Inderscience Enterprises Ltd. 2019
Subjects:	TS Manufactures
Online Access:	http://irep.iium.edu.my/72386/ http://irep.iium.edu.my/72386/13/72386_Quality%20management%20practices%20and%20sustainable.pdf http://irep.iium.edu.my/72386/2/72386_Quality%20management%20practices_SCOPUS.pdf

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