IT Governance From Practitioners'Perspective: Sharing the Experience of a Malaysian University

The pervasive use of technology has led to organisations becoming more dependent on IT, hence the need for IT governance (ITG). ITG is viewed as IT behaviour deliberately designed and adopted by enterprises to enable them to achieve continuous organisation performance. Studies on how organisations...

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Main Authors: Ajayi, Binyamin, Hussin, Husnayati
Format: Article
Language:English
English
Published: JATIT & Little Lion Scientific ( LLS) 2016
Subjects:
Online Access:http://irep.iium.edu.my/54156/
http://irep.iium.edu.my/54156/1/J%20Theoretical%20%26Applied%20IT%20-%20ITG%20Paper%20%282016%29.pdf
http://irep.iium.edu.my/54156/7/54156_IT%20Governance%20From%20Practitioners%27%20Perspective_Scopus.pdf
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author Ajayi, Binyamin
Hussin, Husnayati
author_facet Ajayi, Binyamin
Hussin, Husnayati
author_sort Ajayi, Binyamin
building IIUM Repository
collection Online Access
description The pervasive use of technology has led to organisations becoming more dependent on IT, hence the need for IT governance (ITG). ITG is viewed as IT behaviour deliberately designed and adopted by enterprises to enable them to achieve continuous organisation performance. Studies on how organisations achieve performance from ITG are relatively evolving. Thus frameworks on how universities govern their IT, if they exist, are scarce. This study attempts to explore how HEIs in Malaysia govern their IT to achieve performance based on empirical investigation of practitioners of a public university. Semi-structured interviews were conducted on three key university informants, namely, the Chief Information Officer; the IT Director and a management user, a Dean of functional unit. Interview's data were transcribed and thematic process of coding and theme generation was applied for analysis purposes. Based on this qualitative approach. The themes so generated were categorised under three capabilities of structure, process, and relations. Viewed from absorptive capacity of organisational learning theory, the findings show that when structures and processes are in place, the relationship between the IT and functional unit side of an organisation reflects the desired behaviour. The essence of such relationship is to attain effective IT governance, which will eventually lead to better organisation’s performance.
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language English
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spelling iium-541562017-08-07T08:44:52Z http://irep.iium.edu.my/54156/ IT Governance From Practitioners'Perspective: Sharing the Experience of a Malaysian University Ajayi, Binyamin Hussin, Husnayati T Technology (General) The pervasive use of technology has led to organisations becoming more dependent on IT, hence the need for IT governance (ITG). ITG is viewed as IT behaviour deliberately designed and adopted by enterprises to enable them to achieve continuous organisation performance. Studies on how organisations achieve performance from ITG are relatively evolving. Thus frameworks on how universities govern their IT, if they exist, are scarce. This study attempts to explore how HEIs in Malaysia govern their IT to achieve performance based on empirical investigation of practitioners of a public university. Semi-structured interviews were conducted on three key university informants, namely, the Chief Information Officer; the IT Director and a management user, a Dean of functional unit. Interview's data were transcribed and thematic process of coding and theme generation was applied for analysis purposes. Based on this qualitative approach. The themes so generated were categorised under three capabilities of structure, process, and relations. Viewed from absorptive capacity of organisational learning theory, the findings show that when structures and processes are in place, the relationship between the IT and functional unit side of an organisation reflects the desired behaviour. The essence of such relationship is to attain effective IT governance, which will eventually lead to better organisation’s performance. JATIT & Little Lion Scientific ( LLS) 2016-06-20 Article PeerReviewed application/pdf en http://irep.iium.edu.my/54156/1/J%20Theoretical%20%26Applied%20IT%20-%20ITG%20Paper%20%282016%29.pdf application/pdf en http://irep.iium.edu.my/54156/7/54156_IT%20Governance%20From%20Practitioners%27%20Perspective_Scopus.pdf Ajayi, Binyamin and Hussin, Husnayati (2016) IT Governance From Practitioners'Perspective: Sharing the Experience of a Malaysian University. Journal of Theoretical and Applied Information Technology, 88 (2). pp. 219-230. ISSN 1992-8645 E-ISSN 1817-3195 http://www.jatit.org/volumes/Vol88No2/4Vol88No2.pdf
spellingShingle T Technology (General)
Ajayi, Binyamin
Hussin, Husnayati
IT Governance From Practitioners'Perspective: Sharing the Experience of a Malaysian University
title IT Governance From Practitioners'Perspective: Sharing the Experience of a Malaysian University
title_full IT Governance From Practitioners'Perspective: Sharing the Experience of a Malaysian University
title_fullStr IT Governance From Practitioners'Perspective: Sharing the Experience of a Malaysian University
title_full_unstemmed IT Governance From Practitioners'Perspective: Sharing the Experience of a Malaysian University
title_short IT Governance From Practitioners'Perspective: Sharing the Experience of a Malaysian University
title_sort it governance from practitioners'perspective: sharing the experience of a malaysian university
topic T Technology (General)
url http://irep.iium.edu.my/54156/
http://irep.iium.edu.my/54156/
http://irep.iium.edu.my/54156/1/J%20Theoretical%20%26Applied%20IT%20-%20ITG%20Paper%20%282016%29.pdf
http://irep.iium.edu.my/54156/7/54156_IT%20Governance%20From%20Practitioners%27%20Perspective_Scopus.pdf