The Influence of Cultural Intelligence and Psychological Capital on Service Quality in the Hotel Industry in Sabah

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The Influence of Cultural Intelligence and Psychological Capital on Service Quality in the Hotel Industry in Sabah

This study conducted in Kota Kinabalu explored the relationship between psychological capital (PsyCap), cultural intelligence (CQ), and service quality (SQ) within the hotel industry. It discovered positive correlations between certain dimensions of Cultural Intelligence (CQ) and psychological capit...

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Bibliographic Details
Main Author:	Jiony, Mary Monica
Format:	Thesis
Published:	Curtin University 2024
Online Access:	http://hdl.handle.net/20.500.11937/95824

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