Drivers and Outcomes of Perceived Authenticity of Online Reviews
Drawing on the leakage theory and adopting a mixed methods research approach, this thesis explores perceived authenticity of online reviews in terms of defining the concept, identifying its essential elements, key drivers, and consequences. The findings revealed that verbal and non-verbal factors dr...
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| Format: | Thesis |
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Curtin University
2023
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| Online Access: | http://hdl.handle.net/20.500.11937/94975 |
| _version_ | 1848765951143575552 |
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| author | Alkhamisi, Lujain |
| author_facet | Alkhamisi, Lujain |
| author_sort | Alkhamisi, Lujain |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Drawing on the leakage theory and adopting a mixed methods research approach, this thesis explores perceived authenticity of online reviews in terms of defining the concept, identifying its essential elements, key drivers, and consequences. The findings revealed that verbal and non-verbal factors drive perceived authenticity, which eventually influences review persuasiveness and users’ behavioural intention. The findings extend the leakage theory and offer a better understanding of human detection of authentic (vs. fake) online reviews. |
| first_indexed | 2025-11-14T11:43:24Z |
| format | Thesis |
| id | curtin-20.500.11937-94975 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T11:43:24Z |
| publishDate | 2023 |
| publisher | Curtin University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-949752024-05-03T00:58:38Z Drivers and Outcomes of Perceived Authenticity of Online Reviews Alkhamisi, Lujain Drawing on the leakage theory and adopting a mixed methods research approach, this thesis explores perceived authenticity of online reviews in terms of defining the concept, identifying its essential elements, key drivers, and consequences. The findings revealed that verbal and non-verbal factors drive perceived authenticity, which eventually influences review persuasiveness and users’ behavioural intention. The findings extend the leakage theory and offer a better understanding of human detection of authentic (vs. fake) online reviews. 2023 Thesis http://hdl.handle.net/20.500.11937/94975 Curtin University restricted |
| spellingShingle | Alkhamisi, Lujain Drivers and Outcomes of Perceived Authenticity of Online Reviews |
| title | Drivers and Outcomes of Perceived Authenticity of Online
Reviews |
| title_full | Drivers and Outcomes of Perceived Authenticity of Online
Reviews |
| title_fullStr | Drivers and Outcomes of Perceived Authenticity of Online
Reviews |
| title_full_unstemmed | Drivers and Outcomes of Perceived Authenticity of Online
Reviews |
| title_short | Drivers and Outcomes of Perceived Authenticity of Online
Reviews |
| title_sort | drivers and outcomes of perceived authenticity of online
reviews |
| url | http://hdl.handle.net/20.500.11937/94975 |