Discrepancy of terminology in BPM-system implementation

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Discrepancy of terminology in BPM-system implementation

Organizations worldwide are investing in BPM-systems and are becoming more prevalent in an attempt to gain better competitive advantage. Despite immense attention in BPM-systems implementation, it has introduced a new problem where terms to describe the implementation phases and activities are incon...

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Bibliographic Details
Main Author:	Abdullah, Shima
Other Authors:	Piet Kommers
Format:	Conference Paper
Published:	IADIS press 2010
Subjects:	terminology implementation phases BPM-system
Online Access:	http://hdl.handle.net/20.500.11937/9301

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