Marketing in the metaverse: Moving forward – What’s next?

The widespread adoption of the metaverse has generated significant discussions within the marketing community about the challenges and opportunities it presents for consumer interaction with brands. This paper investigates how the metaverse may affect marketing and suggests a novel paradigm to deal...

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Main Authors: Cheah, Isaac, Shimul, Anwar Sadat
Format: Journal Article
Published: Routledge 2023
Online Access:http://hdl.handle.net/20.500.11937/91381
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author Cheah, Isaac
Shimul, Anwar Sadat
author_facet Cheah, Isaac
Shimul, Anwar Sadat
author_sort Cheah, Isaac
building Curtin Institutional Repository
collection Online Access
description The widespread adoption of the metaverse has generated significant discussions within the marketing community about the challenges and opportunities it presents for consumer interaction with brands. This paper investigates how the metaverse may affect marketing and suggests a novel paradigm to deal with these problems. Furthermore, this article highlights new research directions. The article also offers a checklist for researchers to use when researching the potential advantages or disadvantages of the metaverse for digital marketing and advertising, branding, services, supply chain and logistics, ethics and sustainability, diversity and inclusion and consumer wellness. The proposed research agenda intends to offer insightful information to academics, practitioners, and decision-makers.
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institution Curtin University Malaysia
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last_indexed 2025-11-14T11:36:25Z
publishDate 2023
publisher Routledge
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spelling curtin-20.500.11937-913812024-08-02T02:04:12Z Marketing in the metaverse: Moving forward – What’s next? Cheah, Isaac Shimul, Anwar Sadat The widespread adoption of the metaverse has generated significant discussions within the marketing community about the challenges and opportunities it presents for consumer interaction with brands. This paper investigates how the metaverse may affect marketing and suggests a novel paradigm to deal with these problems. Furthermore, this article highlights new research directions. The article also offers a checklist for researchers to use when researching the potential advantages or disadvantages of the metaverse for digital marketing and advertising, branding, services, supply chain and logistics, ethics and sustainability, diversity and inclusion and consumer wellness. The proposed research agenda intends to offer insightful information to academics, practitioners, and decision-makers. 2023 Journal Article http://hdl.handle.net/20.500.11937/91381 10.1080/21639159.2022.2163908 Routledge fulltext
spellingShingle Cheah, Isaac
Shimul, Anwar Sadat
Marketing in the metaverse: Moving forward – What’s next?
title Marketing in the metaverse: Moving forward – What’s next?
title_full Marketing in the metaverse: Moving forward – What’s next?
title_fullStr Marketing in the metaverse: Moving forward – What’s next?
title_full_unstemmed Marketing in the metaverse: Moving forward – What’s next?
title_short Marketing in the metaverse: Moving forward – What’s next?
title_sort marketing in the metaverse: moving forward – what’s next?
url http://hdl.handle.net/20.500.11937/91381