Error aversion or management? Exploring the impact of culture at the sharp-end of production in a mega-project
The research we present in this paper addresses the following question: What type of error culture does the rank-and-file workforce experience during construction, and does it help mitigate rework? We undertake an exploratory case study of an Alliance, which forms part of a transport mega-project. A...
| Main Authors: | , , , |
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| Format: | Journal Article |
| Language: | English |
| Published: |
ELSEVIER
2022
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| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.11937/90142 |
| _version_ | 1848765336449449984 |
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| author | Matthews, Jane Love, Peter Ika, L.A. Fang, W. |
| author_facet | Matthews, Jane Love, Peter Ika, L.A. Fang, W. |
| author_sort | Matthews, Jane |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | The research we present in this paper addresses the following question: What type of error culture does the rank-and-file workforce experience during construction, and does it help mitigate rework? We undertake an exploratory case study of an Alliance, which forms part of a transport mega-project. An error culture questionnaire is administered to the Alliance's subcontractors' workforce across four projects. We find that an error management culture positively correlates with reductions in rework and holds a divergent relationship with an error aversion culture. We further reveal a negative association between an error aversion culture and the ability to reduce rework. Consequently, we question the contemporary wisdom that assumes that error prevention should be combined with error management to create an adaptive culture, aiming to minimise the negative and maximise positive error consequences. We finally discuss the study's limitations and implications for future research examining error culture in construction projects. |
| first_indexed | 2025-11-14T11:33:38Z |
| format | Journal Article |
| id | curtin-20.500.11937-90142 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T11:33:38Z |
| publishDate | 2022 |
| publisher | ELSEVIER |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-901422023-02-15T05:43:00Z Error aversion or management? Exploring the impact of culture at the sharp-end of production in a mega-project Matthews, Jane Love, Peter Ika, L.A. Fang, W. Science & Technology Technology Construction & Building Technology Engineering, Civil Engineering Construction Culture Error Error management Error prevention Rework CONSTRUCTION SAFETY RELIABILITY QUALITY The research we present in this paper addresses the following question: What type of error culture does the rank-and-file workforce experience during construction, and does it help mitigate rework? We undertake an exploratory case study of an Alliance, which forms part of a transport mega-project. An error culture questionnaire is administered to the Alliance's subcontractors' workforce across four projects. We find that an error management culture positively correlates with reductions in rework and holds a divergent relationship with an error aversion culture. We further reveal a negative association between an error aversion culture and the ability to reduce rework. Consequently, we question the contemporary wisdom that assumes that error prevention should be combined with error management to create an adaptive culture, aiming to minimise the negative and maximise positive error consequences. We finally discuss the study's limitations and implications for future research examining error culture in construction projects. 2022 Journal Article http://hdl.handle.net/20.500.11937/90142 10.1016/j.dibe.2022.100074 English http://creativecommons.org/licenses/by-nc-nd/4.0/ ELSEVIER fulltext |
| spellingShingle | Science & Technology Technology Construction & Building Technology Engineering, Civil Engineering Construction Culture Error Error management Error prevention Rework CONSTRUCTION SAFETY RELIABILITY QUALITY Matthews, Jane Love, Peter Ika, L.A. Fang, W. Error aversion or management? Exploring the impact of culture at the sharp-end of production in a mega-project |
| title | Error aversion or management? Exploring the impact of culture at the sharp-end of production in a mega-project |
| title_full | Error aversion or management? Exploring the impact of culture at the sharp-end of production in a mega-project |
| title_fullStr | Error aversion or management? Exploring the impact of culture at the sharp-end of production in a mega-project |
| title_full_unstemmed | Error aversion or management? Exploring the impact of culture at the sharp-end of production in a mega-project |
| title_short | Error aversion or management? Exploring the impact of culture at the sharp-end of production in a mega-project |
| title_sort | error aversion or management? exploring the impact of culture at the sharp-end of production in a mega-project |
| topic | Science & Technology Technology Construction & Building Technology Engineering, Civil Engineering Construction Culture Error Error management Error prevention Rework CONSTRUCTION SAFETY RELIABILITY QUALITY |
| url | http://hdl.handle.net/20.500.11937/90142 |