A cross cultural comparison between Chinese international and Australian domestic visitors on evaluation of luxury seaplane services

This research examines the effect of perceived luxury and novelty on tourists’ evaluation of and behavioural intention toward luxury seaplane services, in particular, the moderating role of self- and other-directedness. Data were collected via a self-administered online survey questionnaire and invo...

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Main Authors: Sung, Billy, Cheah, Isaac, Shimul, Anwar Sadat
Format: Journal Article
Published: 2022
Online Access:http://hdl.handle.net/20.500.11937/88988
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author Sung, Billy
Cheah, Isaac
Shimul, Anwar Sadat
author_facet Sung, Billy
Cheah, Isaac
Shimul, Anwar Sadat
author_sort Sung, Billy
building Curtin Institutional Repository
collection Online Access
description This research examines the effect of perceived luxury and novelty on tourists’ evaluation of and behavioural intention toward luxury seaplane services, in particular, the moderating role of self- and other-directedness. Data were collected via a self-administered online survey questionnaire and involved Australian and Chinese respondents who intend to visit Western Australia. Findings indicate that consumers’ perceived luxury and novelty of the service influence service evaluation, where Australian respondents showed stronger intention to experience the luxury seaplane services than Chinese respondents. Furthermore, Australian (Chinese) consumers’ perceived self-directedness (other-directedness) enhanced their positive relationship between perceived luxury (novelty of the service) and service evaluation. This study contributes to the body of knowledge by demonstrating that self- and other-directedness may serve as a mechanism that underlies the cultural differences in the motivation, perception, and intention toward luxury services in the tourism recreation context.
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institution Curtin University Malaysia
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last_indexed 2025-11-14T11:30:23Z
publishDate 2022
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spelling curtin-20.500.11937-889882023-07-20T03:15:34Z A cross cultural comparison between Chinese international and Australian domestic visitors on evaluation of luxury seaplane services Sung, Billy Cheah, Isaac Shimul, Anwar Sadat This research examines the effect of perceived luxury and novelty on tourists’ evaluation of and behavioural intention toward luxury seaplane services, in particular, the moderating role of self- and other-directedness. Data were collected via a self-administered online survey questionnaire and involved Australian and Chinese respondents who intend to visit Western Australia. Findings indicate that consumers’ perceived luxury and novelty of the service influence service evaluation, where Australian respondents showed stronger intention to experience the luxury seaplane services than Chinese respondents. Furthermore, Australian (Chinese) consumers’ perceived self-directedness (other-directedness) enhanced their positive relationship between perceived luxury (novelty of the service) and service evaluation. This study contributes to the body of knowledge by demonstrating that self- and other-directedness may serve as a mechanism that underlies the cultural differences in the motivation, perception, and intention toward luxury services in the tourism recreation context. 2022 Journal Article http://hdl.handle.net/20.500.11937/88988 10.1080/02508281.2021.1999652 fulltext
spellingShingle Sung, Billy
Cheah, Isaac
Shimul, Anwar Sadat
A cross cultural comparison between Chinese international and Australian domestic visitors on evaluation of luxury seaplane services
title A cross cultural comparison between Chinese international and Australian domestic visitors on evaluation of luxury seaplane services
title_full A cross cultural comparison between Chinese international and Australian domestic visitors on evaluation of luxury seaplane services
title_fullStr A cross cultural comparison between Chinese international and Australian domestic visitors on evaluation of luxury seaplane services
title_full_unstemmed A cross cultural comparison between Chinese international and Australian domestic visitors on evaluation of luxury seaplane services
title_short A cross cultural comparison between Chinese international and Australian domestic visitors on evaluation of luxury seaplane services
title_sort cross cultural comparison between chinese international and australian domestic visitors on evaluation of luxury seaplane services
url http://hdl.handle.net/20.500.11937/88988