An examination of student user experience (UX) and perceptions of remote invigilation during online assessment

This study aimed to understand the effects of a custom-developed, artificial intelligence–based, asynchronous remote invigilation system on the student user experience. The study was conducted over 3 years at a large Australian university, and findings demonstrate that familiarity with the system ov...

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Main Authors: Sefcik, Lesley, Veeran-Colton, Terisha, Baird, Michael, Price, Connie, Steyn, Steve
Format: Journal Article
Language:English
Published: Australasian Society for Computers in Learning in Tertiary Education 2022
Online Access:http://hdl.handle.net/20.500.11937/88647
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author Sefcik, Lesley
Veeran-Colton, Terisha
Baird, Michael
Price, Connie
Steyn, Steve
author_facet Sefcik, Lesley
Veeran-Colton, Terisha
Baird, Michael
Price, Connie
Steyn, Steve
author_sort Sefcik, Lesley
building Curtin Institutional Repository
collection Online Access
description This study aimed to understand the effects of a custom-developed, artificial intelligence–based, asynchronous remote invigilation system on the student user experience. The study was conducted over 3 years at a large Australian university, and findings demonstrate that familiarity with the system over time improved student attitudes towards remote invigilation. Positive experiences were found to be related to ease of use and convenience for test sitting. The majority of students reported that it was important for the institution to have approaches such as remote invigilation to discourage cheating and they believed that the system was useful in this regard. Perceived technical problems were found to invoke feelings of anxiety with being remotely invigilated, and students suggested that greater clarity on expectations of appropriate behaviour, privacy and data security would help alleviate discomfort and improve the system. Implications for practise or policy: Educators can improve the student user experience of remote invigilation by ensuring that students are provided the opportunity to practise and become familiar with using remote invigilation software before any summative assessment task. Administrators should provide clear policy guidance about the management of student data collected during remotely invigilated assessment tasks.
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spelling curtin-20.500.11937-886472022-06-14T09:05:12Z An examination of student user experience (UX) and perceptions of remote invigilation during online assessment Sefcik, Lesley Veeran-Colton, Terisha Baird, Michael Price, Connie Steyn, Steve This study aimed to understand the effects of a custom-developed, artificial intelligence–based, asynchronous remote invigilation system on the student user experience. The study was conducted over 3 years at a large Australian university, and findings demonstrate that familiarity with the system over time improved student attitudes towards remote invigilation. Positive experiences were found to be related to ease of use and convenience for test sitting. The majority of students reported that it was important for the institution to have approaches such as remote invigilation to discourage cheating and they believed that the system was useful in this regard. Perceived technical problems were found to invoke feelings of anxiety with being remotely invigilated, and students suggested that greater clarity on expectations of appropriate behaviour, privacy and data security would help alleviate discomfort and improve the system. Implications for practise or policy: Educators can improve the student user experience of remote invigilation by ensuring that students are provided the opportunity to practise and become familiar with using remote invigilation software before any summative assessment task. Administrators should provide clear policy guidance about the management of student data collected during remotely invigilated assessment tasks. 2022 Journal Article http://hdl.handle.net/20.500.11937/88647 10.14742/ajet.6871 English http://creativecommons.org/licenses/by-nc-nd/4.0/ Australasian Society for Computers in Learning in Tertiary Education fulltext
spellingShingle Sefcik, Lesley
Veeran-Colton, Terisha
Baird, Michael
Price, Connie
Steyn, Steve
An examination of student user experience (UX) and perceptions of remote invigilation during online assessment
title An examination of student user experience (UX) and perceptions of remote invigilation during online assessment
title_full An examination of student user experience (UX) and perceptions of remote invigilation during online assessment
title_fullStr An examination of student user experience (UX) and perceptions of remote invigilation during online assessment
title_full_unstemmed An examination of student user experience (UX) and perceptions of remote invigilation during online assessment
title_short An examination of student user experience (UX) and perceptions of remote invigilation during online assessment
title_sort examination of student user experience (ux) and perceptions of remote invigilation during online assessment
url http://hdl.handle.net/20.500.11937/88647