Antecedents of Store Loyalty - Exploring the Role of Store Affect

QR Code

Antecedents of Store Loyalty - Exploring the Role of Store Affect

This paper investigated the role of store affect on store loyalty, a topic that has not been explored adequately. It examined the mediating role of store affect in relationships between store loyalty and its antecedents namely perceived value and store trust. The data were collected from 470 shopper...

Full description

Bibliographic Details
Main Authors:	Rabbanee, Fazlul, Ramaseshan, Balasubramani, Vinden, Amy
Other Authors:	Werner Soontiens
Format:	Conference Paper
Published:	ANZAM 2012
Online Access:	http://www.anzam.org/conference-material/past-event-material/ http://hdl.handle.net/20.500.11937/8855

Similar Items

Drivers of retail store loyalty
by: Ramaseshan, Balasubramani, et al.
Published: (2009)

Effects of store loyalty on shopping mall loyalty
by: Rabbanee, Fazlul, et al.
Published: (2012)

Does Employee Performance Affect Customer Loyalty in Pharmacy Services?
by: Rabbanee, Fazlul, et al.
Published: (2015)

Luxury Store Attributes and Customer Relationships - Exploring the Role of Luxury Brand Types
by: Islam, Mohammad Majedul, et al.
Published: (2019)

A Study On The Relationship Between Store Image, Store Satisfaction And Store Loyalty
by: Gondasamy, Shamila Rani
Published: (2006)

A Study On The Relationship Between Store Image, Store Satisfaction And Store Loyalty
by: Gondasamy, Shamila Rani
Published: (2006)

A Study On The Relationship Between Store Image, Store Satisfaction And Store Loyalty
by: Gondasamy, Shamila Rani
Published: (2006)

Status Demotion in Hierarchical Loyalty Programs: Effects of Payment Source
by: Ramaseshan, Balasubramani, et al.
Published: (2016)

Does Satisfaction Mediate the Relationship Between Relationship Equity and Customer Loyalty?
by: Rabbanee, Fazlul, et al.
Published: (2012)

Pet Store Loyalty in Malaysia
by: Leong, Yuen Yee
Published: (2010)

Combined effects of franchise management strategies and employee service performance on customer loyalty: a multilevel perspective
by: Ramaseshan, Balasubramani, et al.
Published: (2017)

Understanding the nature and determinants of store loyalty in China
by: Song, Aijing
Published: (2021)

Customer satisfaction and loyalty towards grocery stores in Palestine
by: Abusharar, Majed M. M., et al.
Published: (2017)

The effects of self-congruity, functional store image, and social responsibilty image on store loyalty / Jamaliah Mohd Yusof
by: Mohd Yusof, Jamaliah
Published: (2012)

Antecedents and outcome of consumer ethnocentrism towards Japanese convenience store
by: Poon, Jia Sying, et al.
Published: (2019)

Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
by: Abdul Wahid, Ahmad Zulhaimi
Published: (2009)

Understanding The Relationships Of Program Satisfaction, Program Loyalty And Store Loyalty Among Cardholders Of Loyalty Programs
by: Omar, Nor Asiah, et al.
Published: (2011)

Antecedents of store image influencing young adults purchase intention in Malaysia
by: Chum, Wei Jin, et al.
Published: (2012)

Explaining store behavioral loyalty: the antecedents and roles of store image, self-image, and social and environment image in the fashion industry / Jamaliah Mohd. Yusof, Prof. Madya Dr. Rosidah Musa and Prof. Madya Dr. Sofiah Abd Rahman
by: Mohd. Yusof, Jamaliah, et al.
Published: (2010)

The influence of perception of in-store colour on consumers' in-store behaviour
by: Osman, Syuhaily, et al.
Published: (2009)

The Influence of Price and Brand Loyalty on Store Brands Versus National Brands
by: Cataluna, F., et al.
Published: (2006)

The effect of customers’ perceived value of retail store on relationship between store attribute and customer brand loyalty: some insights from Malaysia
by: Haque, A. K. M. Ahasanul
Published: (2015)

The effect of customers’ perceived value of retail store on relationship between store attribute and customer brand loyalty:some insights from Malaysia
by: Nikhashemi, Seyed Rajab, et al.
Published: (2016)

Effects of customer equity drivers on customer loyalty in B2B context
by: Ramaseshan, Balasubramanian, et al.
Published: (2013)

Satisfaction and Loyalty of Customers towards the Retail Store Formats- Evidence from India
by: Sreekanth, Prathyusha
Published: (2015)

Connecting the dots between brand experience and brand loyalty: The mediating role of brand personality and brand relationships
by: Ramaseshan, Balasubramani, et al.
Published: (2014)

Antecedents and consequences of self-congruity
by: Roy, Rajat, et al.
Published: (2015)

Power, satisfaction, and relationship commitment in Chinese store-tenant relationship and their impact on performance
by: Ramaseshan, Balasubramanian, et al.
Published: (2006)

A study on store image of FOKUS Store Pantai Dalam / Maliana Basri
by: Basri, Maliana
Published: (1998)

Role of store image in consumer impulse buying behavior
by: Geetha, M., et al.
Published: (2009)

Investigating status demotion in hierarchical loyalty programs
by: Ramaseshan, Balasubramani, et al.
Published: (2017)

Investigate the influence of store atmosphere on customer patronage intention towards clothing stores in Malaysia.
by: Yap, Su Fei, et al.
Published: (2011)

Factors influencing loyalty to rewards schemes in small businesses
by: Ramaseshan, Balasubramani, et al.
Published: (2009)

Effects of relationship investment and value perception on customer loyalty
by: Ramaseshan, Balasubramani, et al.
Published: (2007)

Aurelio Costarella Flagship Store
by: Tooley, Jack, et al.
Published: (2016)

Protein ontology instance store
by: Sidhu, Amandeep, et al.
Published: (2007)

Online music store (oms)
by: Mohd Hafiz, Roslan
Published: (2013)

'Wear and store masks properly'
by: Chung, Clarissa
Published: (2020)

Community Participation and Quality of Life in Nature-based Tourism: Exploring the Antecedents and Moderators
by: Ali, Borak, et al.
Published: (2020)

Role of shopping value on green image and store loyalty relationship / Jamaliah Mohd. Yusof, Rosidah Musa and Sofiah Abd. Rahman
by: Mohd. Yusof, Jamaliah, et al.
Published: (2013)

Cannot write session to /tmp/vufind_sessions/sess_ievqktg93jc1ihn4oo12b78j25