The relative importance of comprehensive performance measurement systems and financial performance measures on employees’ perceptions of informational fairness

Research on how performance measurement systems affect employees' perceptions of workplace fairness is important. As organizations often rely on their performance measurement systems to communicate information to their employees, it is useful to ascertain if and how the developments of performa...

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Main Authors: Lau, James (Chong M.), Amirthalingam, Vimala
Format: Journal Article
Published: Emerald Group Publishing Ltd. 2014
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/8739
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author Lau, James (Chong M.)
Amirthalingam, Vimala
author_facet Lau, James (Chong M.)
Amirthalingam, Vimala
author_sort Lau, James (Chong M.)
building Curtin Institutional Repository
collection Online Access
description Research on how performance measurement systems affect employees' perceptions of workplace fairness is important. As organizations often rely on their performance measurement systems to communicate information to their employees, it is useful to ascertain if and how the developments of performance measurement systems that are far more comprehensive than traditional financial systems affect employees' perceptions of informational fairness through the information communicated to employees. Informational fairness refers to employees' perceptions of workplace fairness that is based on the amount and the truthfulness of information that organizations provide to their employees. Based on a sample of managers from manufacturing organizations, the Partial Least Square results indicate that comprehensive performance measurement systems (comprehensive PMS) have a significant direct effect on jobrelevant information. They also indicate that comprehensive PMS have an indirect effect on informational fairness via job-relevant information. In contrast, systems that are based on financial measures have no significant effects on job-relevant information and informational fairness. These results demonstrate how comprehensive PMS (through the communication of a greater amount of job-relevant information) can be used to engender employees' perceptions of high workplace fairness
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spelling curtin-20.500.11937-87392018-06-12T03:53:24Z The relative importance of comprehensive performance measurement systems and financial performance measures on employees’ perceptions of informational fairness Lau, James (Chong M.) Amirthalingam, Vimala Job-relevant information Financial measures Informational fairness Comprehensive performance measurement systems Research on how performance measurement systems affect employees' perceptions of workplace fairness is important. As organizations often rely on their performance measurement systems to communicate information to their employees, it is useful to ascertain if and how the developments of performance measurement systems that are far more comprehensive than traditional financial systems affect employees' perceptions of informational fairness through the information communicated to employees. Informational fairness refers to employees' perceptions of workplace fairness that is based on the amount and the truthfulness of information that organizations provide to their employees. Based on a sample of managers from manufacturing organizations, the Partial Least Square results indicate that comprehensive performance measurement systems (comprehensive PMS) have a significant direct effect on jobrelevant information. They also indicate that comprehensive PMS have an indirect effect on informational fairness via job-relevant information. In contrast, systems that are based on financial measures have no significant effects on job-relevant information and informational fairness. These results demonstrate how comprehensive PMS (through the communication of a greater amount of job-relevant information) can be used to engender employees' perceptions of high workplace fairness 2014 Journal Article http://hdl.handle.net/20.500.11937/8739 10.1108/S1474-787120140000024003 Emerald Group Publishing Ltd. restricted
spellingShingle Job-relevant information
Financial measures
Informational fairness
Comprehensive performance measurement systems
Lau, James (Chong M.)
Amirthalingam, Vimala
The relative importance of comprehensive performance measurement systems and financial performance measures on employees’ perceptions of informational fairness
title The relative importance of comprehensive performance measurement systems and financial performance measures on employees’ perceptions of informational fairness
title_full The relative importance of comprehensive performance measurement systems and financial performance measures on employees’ perceptions of informational fairness
title_fullStr The relative importance of comprehensive performance measurement systems and financial performance measures on employees’ perceptions of informational fairness
title_full_unstemmed The relative importance of comprehensive performance measurement systems and financial performance measures on employees’ perceptions of informational fairness
title_short The relative importance of comprehensive performance measurement systems and financial performance measures on employees’ perceptions of informational fairness
title_sort relative importance of comprehensive performance measurement systems and financial performance measures on employees’ perceptions of informational fairness
topic Job-relevant information
Financial measures
Informational fairness
Comprehensive performance measurement systems
url http://hdl.handle.net/20.500.11937/8739