Customer value creation for the emerging market middle class: perspectives from case studies in India

This paper examines the customer value creation framework and discusses the design of the key elements for product development in emerging markets. A scientometric/bibliometric scoping literature review identifies a clear gap in the current research in studying prerequisites for customer value creat...

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Bibliographic Details
Main Authors: Sharmelly, Rifat, Klarin, Anton
Format: Journal Article
Published: MDPI AG 2021
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/86901