A comparative study of benefits realisation and change management using Enterprise Resource Planning Technology (SAP) in utility enterprises in Western Australia
This research looks at the application of an ERP technology (SAP) in utilities in Western Australia and undertakes a comparative study of Benefit Realisation and Change Management. It clearly shows that involving people in the change is a critical success factor for any ERP implementation. The resea...
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| Format: | Thesis |
| Language: | English |
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Curtin University
2014
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| Online Access: | http://hdl.handle.net/20.500.11937/848 |