Religiosity and Psychological Contracts in Asian B2B Service Relationships

The growing significance of Asia in global trade has meant that service organizations within the region need to build robust relationships with customers that may reside in nations with different socio-cultural backgrounds. This paper draws on the theories of social exchange and social capital to...

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Bibliographic Details
Main Authors: Kingshott, Russel, Chung, Henry, Putranta, Martinus Parnawa, Sharma, Piyush, Sima, H.
Format: Journal Article
Published: Elsevier 2021
Online Access:http://hdl.handle.net/20.500.11937/84766