Co-workers’ perceptions of and reactions to employee’s involuntary demotion

© 2019, Emerald Publishing Limited. Purpose: The purpose of this paper is to investigate how individuals perceive and react to the involuntary demotion of a co-worker in their organisation. Design/methodology/approach: The authors draw on 46 semi-structured in-depth interviews (23 dyads) wit...

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Main Authors: Hennekam, S., Ananthram, Subra, McKenna, Stephen
Format: Journal Article
Language:English
Published: EMERALD GROUP PUBLISHING LTD 2019
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/82708
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author Hennekam, S.
Ananthram, Subra
McKenna, Stephen
author_facet Hennekam, S.
Ananthram, Subra
McKenna, Stephen
author_sort Hennekam, S.
building Curtin Institutional Repository
collection Online Access
description © 2019, Emerald Publishing Limited. Purpose: The purpose of this paper is to investigate how individuals perceive and react to the involuntary demotion of a co-worker in their organisation. Design/methodology/approach: The authors draw on 46 semi-structured in-depth interviews (23 dyads) with co-workers of demoted individuals. Findings: The findings suggest that an individual’s observation of the demotion of a co-worker has three stages: their perception of fairness, their emotional reaction and their behavioural reaction. The perception of fairness concerned issues of distributive, procedural, interpersonal and informational justice. The emotional responses identified were feelings of disappointment/disillusion, uncertainty, vulnerability and anger. Finally, the behavioural reactions triggered by their emotional responses included expressions of voice, loyalty, exit and adaptation. Originality/value: Perceptions of (in)justice perpetrated on others stimulate emotional and behavioural responses, which impacts organisational functioning. Managers should therefore pay attention to the way a demotion is perceived, not only by those directly concerned, but also by co-workers as observers.
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spelling curtin-20.500.11937-827082021-05-28T03:51:35Z Co-workers’ perceptions of and reactions to employee’s involuntary demotion Hennekam, S. Ananthram, Subra McKenna, Stephen Social Sciences Industrial Relations & Labor Management Business & Economics Employee behaviour Emotions Demotion Co-workers Justice perceptions PSYCHOLOGICAL CONTRACT JOB INSECURITY ORGANIZATIONAL JUSTICE PERCEIVED CONTROL SURVIVORS PERFORMANCE LAYOFFS MODEL MANAGEMENT WORKPLACE © 2019, Emerald Publishing Limited. Purpose: The purpose of this paper is to investigate how individuals perceive and react to the involuntary demotion of a co-worker in their organisation. Design/methodology/approach: The authors draw on 46 semi-structured in-depth interviews (23 dyads) with co-workers of demoted individuals. Findings: The findings suggest that an individual’s observation of the demotion of a co-worker has three stages: their perception of fairness, their emotional reaction and their behavioural reaction. The perception of fairness concerned issues of distributive, procedural, interpersonal and informational justice. The emotional responses identified were feelings of disappointment/disillusion, uncertainty, vulnerability and anger. Finally, the behavioural reactions triggered by their emotional responses included expressions of voice, loyalty, exit and adaptation. Originality/value: Perceptions of (in)justice perpetrated on others stimulate emotional and behavioural responses, which impacts organisational functioning. Managers should therefore pay attention to the way a demotion is perceived, not only by those directly concerned, but also by co-workers as observers. 2019 Journal Article http://hdl.handle.net/20.500.11937/82708 10.1108/ER-07-2018-0192 English EMERALD GROUP PUBLISHING LTD restricted
spellingShingle Social Sciences
Industrial Relations & Labor
Management
Business & Economics
Employee behaviour
Emotions
Demotion
Co-workers
Justice perceptions
PSYCHOLOGICAL CONTRACT
JOB INSECURITY
ORGANIZATIONAL JUSTICE
PERCEIVED CONTROL
SURVIVORS
PERFORMANCE
LAYOFFS
MODEL
MANAGEMENT
WORKPLACE
Hennekam, S.
Ananthram, Subra
McKenna, Stephen
Co-workers’ perceptions of and reactions to employee’s involuntary demotion
title Co-workers’ perceptions of and reactions to employee’s involuntary demotion
title_full Co-workers’ perceptions of and reactions to employee’s involuntary demotion
title_fullStr Co-workers’ perceptions of and reactions to employee’s involuntary demotion
title_full_unstemmed Co-workers’ perceptions of and reactions to employee’s involuntary demotion
title_short Co-workers’ perceptions of and reactions to employee’s involuntary demotion
title_sort co-workers’ perceptions of and reactions to employee’s involuntary demotion
topic Social Sciences
Industrial Relations & Labor
Management
Business & Economics
Employee behaviour
Emotions
Demotion
Co-workers
Justice perceptions
PSYCHOLOGICAL CONTRACT
JOB INSECURITY
ORGANIZATIONAL JUSTICE
PERCEIVED CONTROL
SURVIVORS
PERFORMANCE
LAYOFFS
MODEL
MANAGEMENT
WORKPLACE
url http://hdl.handle.net/20.500.11937/82708