How Flat is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions

Bibliographic Details
Main Author: Sharma, Piyush
Format: Conference Paper
Published: 2011
Online Access:http://hdl.handle.net/20.500.11937/81931
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author Sharma, Piyush
author_facet Sharma, Piyush
author_sort Sharma, Piyush
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format Conference Paper
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publishDate 2011
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spelling curtin-20.500.11937-819312021-03-04T07:47:07Z How Flat is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions Sharma, Piyush 2011 Conference Paper http://hdl.handle.net/20.500.11937/81931 restricted
spellingShingle Sharma, Piyush
How Flat is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions
title How Flat is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions
title_full How Flat is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions
title_fullStr How Flat is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions
title_full_unstemmed How Flat is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions
title_short How Flat is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions
title_sort how flat is the world really? exploring the long‐term impact of offshore outsourcing of customer services on customer perceptions
url http://hdl.handle.net/20.500.11937/81931