APA (7th ed.) Citation

Sharma, P. (2011). How Flat is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions.

Chicago Style (17th ed.) Citation

Sharma, Piyush. How Flat Is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions. 2011.

MLA (9th ed.) Citation

Sharma, Piyush. How Flat Is the World Really? Exploring the Long‐term Impact of Offshore Outsourcing of Customer Services on Customer Perceptions. 2011.

Warning: These citations may not always be 100% accurate.