| Summary: | This study examines the nexus between knowledge management and gastronomy,
and associated implications for the development of a region’s culinary destination
image. The journey of three model restaurateurs is investigated considering key
perspectives of the knowledge-based view of the firm. Face-to-face, unstructured
interviews conducted on-site revealed the significance of capacity for aggregation,
appropriability, specialisation, and knowledge requirements of production in
defining the path of the business, including by adopting sustainable food sourcing
and production practices, with transferability being partly manifested.
Complementing these findings, a distinctive dimension of capacity for
aggregation emerged. Indeed, along with their growing expertise and knowledge
of culinary arts, participants advocated for stronger principles, including with
regard to the consistency of product and service delivery across their industry,
seemingly taking a leadership role, setting standards and seeking to inspire others.
The links between the knowledge-based foundations and the findings are
illustrated through a proposed theoretical framework.
|
|---|