APA (7th ed.) Citation

Sharma, P., Jain, K., Kingshott, R., & Ueno, A. (2020). Customer engagement and relationships in multi-actor service ecosystems. Elsevier.

Chicago Style (17th ed.) Citation

Sharma, Piyush, Kokil Jain, Russel Kingshott, and Akiko Ueno. Customer Engagement and Relationships in Multi-actor Service Ecosystems. Elsevier, 2020.

MLA (9th ed.) Citation

Sharma, Piyush, et al. Customer Engagement and Relationships in Multi-actor Service Ecosystems. Elsevier, 2020.