Is affective well-being important for self-service encounters? An empirical study considering the role of task complexity and knowledge

Bibliographic Details
Main Authors: Asokan, Aswathy Ajitha, Sharma, Piyush, Kaur, Arshinder, Kingshott, Russel
Format: Conference Paper
Published: 2020
Online Access:http://hdl.handle.net/20.500.11937/78263
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author Asokan, Aswathy Ajitha
Sharma, Piyush
Kaur, Arshinder
Kingshott, Russel
author_facet Asokan, Aswathy Ajitha
Sharma, Piyush
Kaur, Arshinder
Kingshott, Russel
author_sort Asokan, Aswathy Ajitha
building Curtin Institutional Repository
collection Online Access
first_indexed 2025-11-14T11:11:35Z
format Conference Paper
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T11:11:35Z
publishDate 2020
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-782632021-03-02T01:40:46Z Is affective well-being important for self-service encounters? An empirical study considering the role of task complexity and knowledge Asokan, Aswathy Ajitha Sharma, Piyush Kaur, Arshinder Kingshott, Russel 2020 Conference Paper http://hdl.handle.net/20.500.11937/78263 fulltext
spellingShingle Asokan, Aswathy Ajitha
Sharma, Piyush
Kaur, Arshinder
Kingshott, Russel
Is affective well-being important for self-service encounters? An empirical study considering the role of task complexity and knowledge
title Is affective well-being important for self-service encounters? An empirical study considering the role of task complexity and knowledge
title_full Is affective well-being important for self-service encounters? An empirical study considering the role of task complexity and knowledge
title_fullStr Is affective well-being important for self-service encounters? An empirical study considering the role of task complexity and knowledge
title_full_unstemmed Is affective well-being important for self-service encounters? An empirical study considering the role of task complexity and knowledge
title_short Is affective well-being important for self-service encounters? An empirical study considering the role of task complexity and knowledge
title_sort is affective well-being important for self-service encounters? an empirical study considering the role of task complexity and knowledge
url http://hdl.handle.net/20.500.11937/78263