Asokan, A. A., Sharma, P., Kaur, A., & Kingshott, R. (2020). Is affective well-being important for self-service encounters? An empirical study considering the role of task complexity and knowledge.
Chicago Style (17th ed.) CitationAsokan, Aswathy Ajitha, Piyush Sharma, Arshinder Kaur, and Russel Kingshott. Is Affective Well-being Important for Self-service Encounters? An Empirical Study Considering the Role of Task Complexity and Knowledge. 2020.
MLA (9th ed.) CitationAsokan, Aswathy Ajitha, et al. Is Affective Well-being Important for Self-service Encounters? An Empirical Study Considering the Role of Task Complexity and Knowledge. 2020.
Warning: These citations may not always be 100% accurate.