Organization-led work redesign interventions and work performance: A systematic review

The aim of this study is to review the role, effectiveness, and quality of organization-led work redesign interventions, focusing especially on their impact on work performance and productivity. We review the literature using a framework (see Figure 1) designed to organise the studies and provide a...

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Main Authors: Knight, Caroline, Parker, Sharon
Format: Conference Paper
Published: 2018
Online Access:http://hdl.handle.net/20.500.11937/75896
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author Knight, Caroline
Parker, Sharon
author_facet Knight, Caroline
Parker, Sharon
author_sort Knight, Caroline
building Curtin Institutional Repository
collection Online Access
description The aim of this study is to review the role, effectiveness, and quality of organization-led work redesign interventions, focusing especially on their impact on work performance and productivity. We review the literature using a framework (see Figure 1) designed to organise the studies and provide a guide for future research. To our knowledge, no previous review has focused on work performance and productivity as outcomes of organisational-led work redesign interventions, yet boosting performance is a primary concern of organisations keen to be competitive in local, national and global markets. At the same time, work design theory has been identified as one of the most practically useful and theoretically strong models in our field, so it is important to understand whether, and how, interventions designed to improve work design actually affect performance as theorized. Our review contributes in two key ways. First, we help to establish whether there is a causal link between work design and performance / productivity. Previous reviews of work design research tend to suggest these relationships are modest (e.g., Fried & Ferris, 1987; Humphrey, Morgeson, and Nahrgang, 2007). Crucially, intervention designs offer a stronger test of theory, and particularly causality, than cross-sectional designs or longitudinal designs that assess relationships across time without manipulating variables (Higgins & Green, 2011). A recent review suggested that organisational-led work redesign interventions affect performance, however, only four such interventions were considered, so any general conclusion is premature (Daniels, Gedliki, Watson, Semkina & Vaughn, 2017). Second, we conduct a narrative synthesis, which allows us to obtain insight into the nuanced effects, processes and mechanisms across an heterogeneous set of studies with a common focus on work design affecting performance.
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spelling curtin-20.500.11937-758962019-07-08T06:27:00Z Organization-led work redesign interventions and work performance: A systematic review Knight, Caroline Parker, Sharon The aim of this study is to review the role, effectiveness, and quality of organization-led work redesign interventions, focusing especially on their impact on work performance and productivity. We review the literature using a framework (see Figure 1) designed to organise the studies and provide a guide for future research. To our knowledge, no previous review has focused on work performance and productivity as outcomes of organisational-led work redesign interventions, yet boosting performance is a primary concern of organisations keen to be competitive in local, national and global markets. At the same time, work design theory has been identified as one of the most practically useful and theoretically strong models in our field, so it is important to understand whether, and how, interventions designed to improve work design actually affect performance as theorized. Our review contributes in two key ways. First, we help to establish whether there is a causal link between work design and performance / productivity. Previous reviews of work design research tend to suggest these relationships are modest (e.g., Fried & Ferris, 1987; Humphrey, Morgeson, and Nahrgang, 2007). Crucially, intervention designs offer a stronger test of theory, and particularly causality, than cross-sectional designs or longitudinal designs that assess relationships across time without manipulating variables (Higgins & Green, 2011). A recent review suggested that organisational-led work redesign interventions affect performance, however, only four such interventions were considered, so any general conclusion is premature (Daniels, Gedliki, Watson, Semkina & Vaughn, 2017). Second, we conduct a narrative synthesis, which allows us to obtain insight into the nuanced effects, processes and mechanisms across an heterogeneous set of studies with a common focus on work design affecting performance. 2018 Conference Paper http://hdl.handle.net/20.500.11937/75896 restricted
spellingShingle Knight, Caroline
Parker, Sharon
Organization-led work redesign interventions and work performance: A systematic review
title Organization-led work redesign interventions and work performance: A systematic review
title_full Organization-led work redesign interventions and work performance: A systematic review
title_fullStr Organization-led work redesign interventions and work performance: A systematic review
title_full_unstemmed Organization-led work redesign interventions and work performance: A systematic review
title_short Organization-led work redesign interventions and work performance: A systematic review
title_sort organization-led work redesign interventions and work performance: a systematic review
url http://hdl.handle.net/20.500.11937/75896