APA (7th ed.) Citation

Sharma, P. (2011). Offshore outsourcing of customer services: What do the consumers think? American Marketing Association (AMA).

Chicago Style (17th ed.) Citation

Sharma, Piyush. Offshore Outsourcing of Customer Services: What Do the Consumers Think? American Marketing Association (AMA), 2011.

MLA (9th ed.) Citation

Sharma, Piyush. Offshore Outsourcing of Customer Services: What Do the Consumers Think? American Marketing Association (AMA), 2011.