Offshore outsourcing of customer services: What do the consumers think?

Offshore outsourcing of customer services: What do the consumers think?

Bibliographic Details
Main Author: Sharma, Piyush
Format: Conference Paper
Published: American Marketing Association (AMA) 2011
Online Access:http://hdl.handle.net/20.500.11937/75122

Internet

http://hdl.handle.net/20.500.11937/75122

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