How does service climate affect employee performance? Is internal service quality the missing link?

How does service climate affect employee performance? Is internal service quality the missing link?

Bibliographic Details
Main Authors: Fung, C., Sharma, Piyush
Format: Conference Paper
Published: 2016
Online Access:http://hdl.handle.net/20.500.11937/75108

Internet

http://hdl.handle.net/20.500.11937/75108

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