Satyagraha and employee relations: Lessons from a multinational automobile transplant in India

Purpose – The purpose of this paper is to analyse the role of non-violent protest (satyagraha) in a multinational automobile plant in India that has suffered from considerable employee relations problems. Design/methodology/approach – The paper employs a case study of a Japanese-owned company using...

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Main Authors: Kunju Kunju Mathew, Sagi, Jones, Robert
Format: Journal Article
Language:English
Published: Emerald 2012
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/75012
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author Kunju Kunju Mathew, Sagi
Jones, Robert
author_facet Kunju Kunju Mathew, Sagi
Jones, Robert
author_sort Kunju Kunju Mathew, Sagi
building Curtin Institutional Repository
collection Online Access
description Purpose – The purpose of this paper is to analyse the role of non-violent protest (satyagraha) in a multinational automobile plant in India that has suffered from considerable employee relations problems. Design/methodology/approach – The paper employs a case study of a Japanese-owned company using data obtained from 30 personal interviews and from internet media sources. Findings – It is found that workers initially pursued their protests through satyagraha-style methods before taking on a more violent posture when company management refused to accept any notion of jointly seeking a new harmony. The reasons for these developments are explored. Practical implications – The paper has implications for the manner in which scholars and practitioners view the respective roles, significance, and management of satyagraha and non-satyagraha protest in Indian companies. Originality/value – The importance of satyagraha in Indian employee relations is under-researched in comparison with other factors, and is especially significant for culturally-unaware multinational companies in successfully understanding and managing protest in the workplace context.
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spelling curtin-20.500.11937-750122019-03-11T08:50:12Z Satyagraha and employee relations: Lessons from a multinational automobile transplant in India Kunju Kunju Mathew, Sagi Jones, Robert India Employee Relations Multinational Companies Automobile Industry Protest Satyagraha Toyota Purpose – The purpose of this paper is to analyse the role of non-violent protest (satyagraha) in a multinational automobile plant in India that has suffered from considerable employee relations problems. Design/methodology/approach – The paper employs a case study of a Japanese-owned company using data obtained from 30 personal interviews and from internet media sources. Findings – It is found that workers initially pursued their protests through satyagraha-style methods before taking on a more violent posture when company management refused to accept any notion of jointly seeking a new harmony. The reasons for these developments are explored. Practical implications – The paper has implications for the manner in which scholars and practitioners view the respective roles, significance, and management of satyagraha and non-satyagraha protest in Indian companies. Originality/value – The importance of satyagraha in Indian employee relations is under-researched in comparison with other factors, and is especially significant for culturally-unaware multinational companies in successfully understanding and managing protest in the workplace context. 2012 Journal Article http://hdl.handle.net/20.500.11937/75012 10.1108/01425451211248550 English Emerald restricted
spellingShingle India
Employee Relations
Multinational Companies
Automobile Industry
Protest
Satyagraha
Toyota
Kunju Kunju Mathew, Sagi
Jones, Robert
Satyagraha and employee relations: Lessons from a multinational automobile transplant in India
title Satyagraha and employee relations: Lessons from a multinational automobile transplant in India
title_full Satyagraha and employee relations: Lessons from a multinational automobile transplant in India
title_fullStr Satyagraha and employee relations: Lessons from a multinational automobile transplant in India
title_full_unstemmed Satyagraha and employee relations: Lessons from a multinational automobile transplant in India
title_short Satyagraha and employee relations: Lessons from a multinational automobile transplant in India
title_sort satyagraha and employee relations: lessons from a multinational automobile transplant in india
topic India
Employee Relations
Multinational Companies
Automobile Industry
Protest
Satyagraha
Toyota
url http://hdl.handle.net/20.500.11937/75012