What do Airbnb users care about? An analysis of online review comments

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What do Airbnb users care about? An analysis of online review comments

This study investigates the attributes that influence Airbnb users’ experiences by analysing a “big data” set of online review comments through the process of text mining and sentiment analysis. Findings reveal that Airbnb users tend to evaluate their experience based on a frame of reference derived...

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Bibliographic Details
Main Authors:	Cheng, Mingming, Jin, X.
Format:	Journal Article
Published:	Pergamon 2019
Online Access:	http://hdl.handle.net/20.500.11937/73970

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