APA (7th ed.) Citation

Dewnarain, S., Ramkissoon, H., & Mavondo, F. (2018). Social customer relationship management: An integrated conceptual framework. Routledge.

Chicago Style (17th ed.) Citation

Dewnarain, S., Haywantee Ramkissoon, and F. Mavondo. Social Customer Relationship Management: An Integrated Conceptual Framework. Routledge, 2018.

MLA (9th ed.) Citation

Dewnarain, S., et al. Social Customer Relationship Management: An Integrated Conceptual Framework. Routledge, 2018.