Affective design using machine learning: a survey and its prospect of conjoining big data

© 2018, © 2018 Informa UK Limited, trading as Taylor & Francis Group. Customer satisfaction in purchasing new products is an important issue that needs to be addressed in today’s competitive markets. A product with good affective design excites consumer emotional feelings to buy the product. A...

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Main Authors: Chan, Kit Yan, Kwong, C., Wongthongtham, Pornpit, Jiang, H., Fung, C., Abu-Salih, B., Liu, Z., Wong, T., Jain, P.
Format: Journal Article
Published: Taylor & Francis Group 2018
Online Access:http://hdl.handle.net/20.500.11937/71691
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author Chan, Kit Yan
Kwong, C.
Wongthongtham, Pornpit
Jiang, H.
Fung, C.
Abu-Salih, B.
Liu, Z.
Wong, T.
Jain, P.
author_facet Chan, Kit Yan
Kwong, C.
Wongthongtham, Pornpit
Jiang, H.
Fung, C.
Abu-Salih, B.
Liu, Z.
Wong, T.
Jain, P.
author_sort Chan, Kit Yan
building Curtin Institutional Repository
collection Online Access
description © 2018, © 2018 Informa UK Limited, trading as Taylor & Francis Group. Customer satisfaction in purchasing new products is an important issue that needs to be addressed in today’s competitive markets. A product with good affective design excites consumer emotional feelings to buy the product. Affective design often involves complex and multi-dimensional problems for modelling and maximising affective satisfaction of customers. Machine learning is commonly used to model and maximise the affective satisfaction, since it is effective in modelling nonlinear patterns when numerical data relevant to the patterns is available. This review article presents a survey of commonly used machine learning approaches for affective design when two data streams, traditional survey data and modern big data, are used. A classification of machine learning technologies is first provided for traditional survey data. The limitations and advantages of machine learning technologies are discussed. Since big data related to affective design can be captured from social media, the prospects and challenges in using big data are discussed to enhance affective design, in which limited research has so far been attempted. This review article is useful for those who use machine learning technologies for affective design, and also provides guidelines for researchers who are interested in incorporating big data and machine learning technologies for affective design.
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institution Curtin University Malaysia
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publishDate 2018
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spelling curtin-20.500.11937-716912018-12-13T09:35:02Z Affective design using machine learning: a survey and its prospect of conjoining big data Chan, Kit Yan Kwong, C. Wongthongtham, Pornpit Jiang, H. Fung, C. Abu-Salih, B. Liu, Z. Wong, T. Jain, P. © 2018, © 2018 Informa UK Limited, trading as Taylor & Francis Group. Customer satisfaction in purchasing new products is an important issue that needs to be addressed in today’s competitive markets. A product with good affective design excites consumer emotional feelings to buy the product. Affective design often involves complex and multi-dimensional problems for modelling and maximising affective satisfaction of customers. Machine learning is commonly used to model and maximise the affective satisfaction, since it is effective in modelling nonlinear patterns when numerical data relevant to the patterns is available. This review article presents a survey of commonly used machine learning approaches for affective design when two data streams, traditional survey data and modern big data, are used. A classification of machine learning technologies is first provided for traditional survey data. The limitations and advantages of machine learning technologies are discussed. Since big data related to affective design can be captured from social media, the prospects and challenges in using big data are discussed to enhance affective design, in which limited research has so far been attempted. This review article is useful for those who use machine learning technologies for affective design, and also provides guidelines for researchers who are interested in incorporating big data and machine learning technologies for affective design. 2018 Journal Article http://hdl.handle.net/20.500.11937/71691 10.1080/0951192X.2018.1526412 Taylor & Francis Group restricted
spellingShingle Chan, Kit Yan
Kwong, C.
Wongthongtham, Pornpit
Jiang, H.
Fung, C.
Abu-Salih, B.
Liu, Z.
Wong, T.
Jain, P.
Affective design using machine learning: a survey and its prospect of conjoining big data
title Affective design using machine learning: a survey and its prospect of conjoining big data
title_full Affective design using machine learning: a survey and its prospect of conjoining big data
title_fullStr Affective design using machine learning: a survey and its prospect of conjoining big data
title_full_unstemmed Affective design using machine learning: a survey and its prospect of conjoining big data
title_short Affective design using machine learning: a survey and its prospect of conjoining big data
title_sort affective design using machine learning: a survey and its prospect of conjoining big data
url http://hdl.handle.net/20.500.11937/71691