APA (7th ed.) Citation

Banik, S., Gao, Y., & Rabbanee, F. (2019). Status demotion in hierarchical loyalty programs and its effects on switching: Identifying mediators and moderators in the Chinese context. Elsevier.

Chicago Style (17th ed.) Citation

Banik, S., Y. Gao, and Fazlul Rabbanee. Status Demotion in Hierarchical Loyalty Programs and Its Effects on Switching: Identifying Mediators and Moderators in the Chinese Context. Elsevier, 2019.

MLA (9th ed.) Citation

Banik, S., et al. Status Demotion in Hierarchical Loyalty Programs and Its Effects on Switching: Identifying Mediators and Moderators in the Chinese Context. Elsevier, 2019.