Dynamics of resistance to change: A sequential analysis of change agents in action
Despite consensus that successful change management depends on how change is communicated to employees, the dynamic communication process between change agents and recipients remains largely unexplored. We discuss how change language can capture recipients’ resistance to and readiness for change, in...
| Main Authors: | , , |
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| Format: | Journal Article |
| Published: |
Routledge
2014
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| Online Access: | http://hdl.handle.net/20.500.11937/69561 |