Offshore Business Processing Outsourcing by Australian Enterprises to Service Providers Located in India

The primary research question for this PhD was: “What are the key factors that contribute to the success of offshore business process outsourcing (OBPO) by Australian and international organisations to service providers located in India and the Philippines?” A qualitative research design in the posi...

Full description

Bibliographic Details
Main Author: Penter, Kevan John
Format: Thesis
Published: Curtin University 2018
Online Access:http://hdl.handle.net/20.500.11937/69389