APA (7th ed.) Citation

Potdar, V., Joshi, S., Harish, R., Baskerville, R., & Wongthongtham, P. (2018). A process model for identifying online customer engagement patterns on Facebook brand pages. Emerald Publishing Limited.

Chicago Style (17th ed.) Citation

Potdar, Vidyasagar, S. Joshi, R. Harish, Richard Baskerville, and Pornpit Wongthongtham. A Process Model for Identifying Online Customer Engagement Patterns on Facebook Brand Pages. Emerald Publishing Limited, 2018.

MLA (9th ed.) Citation

Potdar, Vidyasagar, et al. A Process Model for Identifying Online Customer Engagement Patterns on Facebook Brand Pages. Emerald Publishing Limited, 2018.