Development and Validation of a Survey to Evaluate Patient Satisfaction with Clinical Orthopaedic Assessment
The objectives of this study were to identify the factors influencing patient satisfaction with orthopaedic outpatient clinic service using a ground up, inductive approach. A five factor model is proposed incorporating three interpersonal factors (communication, expectation, therapeutic relationship...
| Main Author: | |
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| Format: | Thesis |
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Curtin University
2017
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| Online Access: | http://hdl.handle.net/20.500.11937/68286 |
| _version_ | 1848761371896840192 |
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| author | Waters, Stuart |
| author_facet | Waters, Stuart |
| author_sort | Waters, Stuart |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | The objectives of this study were to identify the factors influencing patient satisfaction with orthopaedic outpatient clinic service using a ground up, inductive approach. A five factor model is proposed incorporating three interpersonal factors (communication, expectation, therapeutic relationship) and two environmental factors (clinic wait time, clinical contact time). The results of this study will inform the clinical practice of both orthopaedic clinicians and physiotherapists acting in triage roles. |
| first_indexed | 2025-11-14T10:30:37Z |
| format | Thesis |
| id | curtin-20.500.11937-68286 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T10:30:37Z |
| publishDate | 2017 |
| publisher | Curtin University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-682862018-05-21T04:53:17Z Development and Validation of a Survey to Evaluate Patient Satisfaction with Clinical Orthopaedic Assessment Waters, Stuart The objectives of this study were to identify the factors influencing patient satisfaction with orthopaedic outpatient clinic service using a ground up, inductive approach. A five factor model is proposed incorporating three interpersonal factors (communication, expectation, therapeutic relationship) and two environmental factors (clinic wait time, clinical contact time). The results of this study will inform the clinical practice of both orthopaedic clinicians and physiotherapists acting in triage roles. 2017 Thesis http://hdl.handle.net/20.500.11937/68286 Curtin University fulltext |
| spellingShingle | Waters, Stuart Development and Validation of a Survey to Evaluate Patient Satisfaction with Clinical Orthopaedic Assessment |
| title | Development and Validation of a Survey to Evaluate Patient Satisfaction with Clinical Orthopaedic Assessment |
| title_full | Development and Validation of a Survey to Evaluate Patient Satisfaction with Clinical Orthopaedic Assessment |
| title_fullStr | Development and Validation of a Survey to Evaluate Patient Satisfaction with Clinical Orthopaedic Assessment |
| title_full_unstemmed | Development and Validation of a Survey to Evaluate Patient Satisfaction with Clinical Orthopaedic Assessment |
| title_short | Development and Validation of a Survey to Evaluate Patient Satisfaction with Clinical Orthopaedic Assessment |
| title_sort | development and validation of a survey to evaluate patient satisfaction with clinical orthopaedic assessment |
| url | http://hdl.handle.net/20.500.11937/68286 |