Development and Validation of a Survey to Evaluate Patient Satisfaction with Clinical Orthopaedic Assessment

The objectives of this study were to identify the factors influencing patient satisfaction with orthopaedic outpatient clinic service using a ground up, inductive approach. A five factor model is proposed incorporating three interpersonal factors (communication, expectation, therapeutic relationship...

Full description

Bibliographic Details
Main Author: Waters, Stuart
Format: Thesis
Published: Curtin University 2017
Online Access:http://hdl.handle.net/20.500.11937/68286