APA (7th ed.) Citation

Sharma, P., Tam, J., Kim, N., Wu, Z., & Su, Y. (2018). Intercultural service encounters (ICSEs): Challenges and opportunities for international services marketers. Springer, AG.

Chicago Style (17th ed.) Citation

Sharma, Piyush, J. Tam, N. Kim, Z. Wu, and Y. Su. Intercultural Service Encounters (ICSEs): Challenges and Opportunities for International Services Marketers. Springer, AG, 2018.

MLA (9th ed.) Citation

Sharma, Piyush, et al. Intercultural Service Encounters (ICSEs): Challenges and Opportunities for International Services Marketers. Springer, AG, 2018.