APA (7th ed.) Citation

Ramaseshan, B., Bejou, D., Jain, S., Mason, C., & Pancras, J. (2006). Issues and perspectives in global customer relationship management. Sage Publications.

Chicago Style (17th ed.) Citation

Ramaseshan, Balasubramanian, D. Bejou, S. Jain, C. Mason, and J. Pancras. Issues and Perspectives in Global Customer Relationship Management. Sage Publications, 2006.

MLA (9th ed.) Citation

Ramaseshan, Balasubramanian, et al. Issues and Perspectives in Global Customer Relationship Management. Sage Publications, 2006.