APA (7th ed.) Citation

Gountas, S., Mavondo, F., Ewing, M., & Gountas, J. (2011). Exploring the effects of perceived service provider sincerity on consumers’ emotional state and satisfaction during travel service consumption. Cognizant Communication Corporation.

Chicago Style (17th ed.) Citation

Gountas, Sandra, F. Mavondo, M. Ewing, and J. Gountas. Exploring the Effects of Perceived Service Provider Sincerity on Consumers’ Emotional State and Satisfaction During Travel Service Consumption. Cognizant Communication Corporation, 2011.

MLA (9th ed.) Citation

Gountas, Sandra, et al. Exploring the Effects of Perceived Service Provider Sincerity on Consumers’ Emotional State and Satisfaction During Travel Service Consumption. Cognizant Communication Corporation, 2011.