The Marketing Implications of Traditional and ICT-mediated Leisure Activities

This study investigates the role of traditional and information and communication technology (ICT)-mediated leisure activities in consumer beahaviour. An online survey of 558 members and 1319 ex-members of an Australian DVD rental company gathered preferences for nine traditional leisure activities...

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Bibliographic Details
Main Authors: Zorn, Steffen, Lee, R., Murphy, J.
Format: Journal Article
Published: Taylor & Francis Ltd. 2012
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/62577
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author Zorn, Steffen
Lee, R.
Murphy, J.
author_facet Zorn, Steffen
Lee, R.
Murphy, J.
author_sort Zorn, Steffen
building Curtin Institutional Repository
collection Online Access
description This study investigates the role of traditional and information and communication technology (ICT)-mediated leisure activities in consumer beahaviour. An online survey of 558 members and 1319 ex-members of an Australian DVD rental company gathered preferences for nine traditional leisure activities and seven ICT-mediated leisure activities. The results of a cluster analysis showed four clusters with significant cluster differences across leisure activities and across demographics and consumer behaviours. For practitioners, the study illustrates how profiling customers on their leisure preferences can increase advertising effectiveness, reflect loyalty and help predict customer lifetime value. For academia, the results reveal how another consumer dimension, leisure activities, relates to demographic and behavioural characteristics.
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format Journal Article
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institution Curtin University Malaysia
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publishDate 2012
publisher Taylor & Francis Ltd.
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spelling curtin-20.500.11937-625772018-08-08T05:46:30Z The Marketing Implications of Traditional and ICT-mediated Leisure Activities Zorn, Steffen Lee, R. Murphy, J. ICT leisure consumer behaviour preferences This study investigates the role of traditional and information and communication technology (ICT)-mediated leisure activities in consumer beahaviour. An online survey of 558 members and 1319 ex-members of an Australian DVD rental company gathered preferences for nine traditional leisure activities and seven ICT-mediated leisure activities. The results of a cluster analysis showed four clusters with significant cluster differences across leisure activities and across demographics and consumer behaviours. For practitioners, the study illustrates how profiling customers on their leisure preferences can increase advertising effectiveness, reflect loyalty and help predict customer lifetime value. For academia, the results reveal how another consumer dimension, leisure activities, relates to demographic and behavioural characteristics. 2012 Journal Article http://hdl.handle.net/20.500.11937/62577 10.1080/01449290903121360 Taylor & Francis Ltd. restricted
spellingShingle ICT
leisure
consumer behaviour
preferences
Zorn, Steffen
Lee, R.
Murphy, J.
The Marketing Implications of Traditional and ICT-mediated Leisure Activities
title The Marketing Implications of Traditional and ICT-mediated Leisure Activities
title_full The Marketing Implications of Traditional and ICT-mediated Leisure Activities
title_fullStr The Marketing Implications of Traditional and ICT-mediated Leisure Activities
title_full_unstemmed The Marketing Implications of Traditional and ICT-mediated Leisure Activities
title_short The Marketing Implications of Traditional and ICT-mediated Leisure Activities
title_sort marketing implications of traditional and ict-mediated leisure activities
topic ICT
leisure
consumer behaviour
preferences
url http://hdl.handle.net/20.500.11937/62577