Do customer satisfaction and reputation mediate the CSR-FP link?: Evidence from Australia
We investigate the effect of environmental, social and governance factors on the financial performance of UK firms. We examine the three factors separately to disentangle the relation of each with performance. We find no difference in the performance of firms with high or low environmental, social o...
| Main Authors: | , |
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| Format: | Journal Article |
| Published: |
The Australian Graduate School of Management
2012
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| Online Access: | http://hdl.handle.net/20.500.11937/5936 |
| _version_ | 1848744935250984960 |
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| author | Galbreath, Jeremy Shum, P. |
| author_facet | Galbreath, Jeremy Shum, P. |
| author_sort | Galbreath, Jeremy |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | We investigate the effect of environmental, social and governance factors on the financial performance of UK firms. We examine the three factors separately to disentangle the relation of each with performance. We find no difference in the performance of firms with high or low environmental, social or governance rankings. The firms also do not differ in their systematic risks, book-to-market ratios or momentum exposures. However, high-rated firms are consistently larger. Our findings demonstrate that UK investors can incorporate environmental, social or governance criteria into their investment strategies without incurring any significant cost (or benefit) in terms of risk or return. |
| first_indexed | 2025-11-14T06:09:22Z |
| format | Journal Article |
| id | curtin-20.500.11937-5936 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T06:09:22Z |
| publishDate | 2012 |
| publisher | The Australian Graduate School of Management |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-59362017-09-13T14:42:52Z Do customer satisfaction and reputation mediate the CSR-FP link?: Evidence from Australia Galbreath, Jeremy Shum, P. We investigate the effect of environmental, social and governance factors on the financial performance of UK firms. We examine the three factors separately to disentangle the relation of each with performance. We find no difference in the performance of firms with high or low environmental, social or governance rankings. The firms also do not differ in their systematic risks, book-to-market ratios or momentum exposures. However, high-rated firms are consistently larger. Our findings demonstrate that UK investors can incorporate environmental, social or governance criteria into their investment strategies without incurring any significant cost (or benefit) in terms of risk or return. 2012 Journal Article http://hdl.handle.net/20.500.11937/5936 10.1177/0312896211432941 The Australian Graduate School of Management restricted |
| spellingShingle | Galbreath, Jeremy Shum, P. Do customer satisfaction and reputation mediate the CSR-FP link?: Evidence from Australia |
| title | Do customer satisfaction and reputation mediate the CSR-FP link?: Evidence from Australia |
| title_full | Do customer satisfaction and reputation mediate the CSR-FP link?: Evidence from Australia |
| title_fullStr | Do customer satisfaction and reputation mediate the CSR-FP link?: Evidence from Australia |
| title_full_unstemmed | Do customer satisfaction and reputation mediate the CSR-FP link?: Evidence from Australia |
| title_short | Do customer satisfaction and reputation mediate the CSR-FP link?: Evidence from Australia |
| title_sort | do customer satisfaction and reputation mediate the csr-fp link?: evidence from australia |
| url | http://hdl.handle.net/20.500.11937/5936 |