Do customer satisfaction and reputation mediate the CSR-FP link?: Evidence from Australia

We investigate the effect of environmental, social and governance factors on the financial performance of UK firms. We examine the three factors separately to disentangle the relation of each with performance. We find no difference in the performance of firms with high or low environmental, social o...

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Bibliographic Details
Main Authors: Galbreath, Jeremy, Shum, P.
Format: Journal Article
Published: The Australian Graduate School of Management 2012
Online Access:http://hdl.handle.net/20.500.11937/5936