APA (7th ed.) Citation

Ramaseshan, B., & Ouschan, R. (2017). Investigating status demotion in hierarchical loyalty programs. Emerald Group Publishing.

Chicago Style (17th ed.) Citation

Ramaseshan, Balasubramani, and Robyn Ouschan. Investigating Status Demotion in Hierarchical Loyalty Programs. Emerald Group Publishing, 2017.

MLA (9th ed.) Citation

Ramaseshan, Balasubramani, and Robyn Ouschan. Investigating Status Demotion in Hierarchical Loyalty Programs. Emerald Group Publishing, 2017.

Warning: These citations may not always be 100% accurate.