Explaining IT outsourcing satisfaction using Domberger's theory: An SME perspective
IT outsourcing has emerged as an important tool for enabling organizations to gain access to specific skills and services, focus on their core competencies, and reduce the cost of IT service provision. With the increasing number of IT outsourcing failures, it is timely to identify the determinants o...
| Main Authors: | , , |
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| Format: | Journal Article |
| Published: |
University Gadjah Mada
2013
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| Online Access: | http://0.0.7.219/SK/DITJEN/PPG/SST/1994 http://hdl.handle.net/20.500.11937/58320 |