Crisis management of food security scandals in China: Motivations and solutions towards purchase intention
© 2017 John Wiley & Sons, Ltd. This research employs 2 studies to investigate the changes in consumers' purchase intention after food safety scandals. The first study investigates changes in consumer behavior directly after a food scandal. The second study takes a follow-up investigation...
| Main Authors: | , , , |
|---|---|
| Format: | Journal Article |
| Published: |
John Wiley & Sons
2017
|
| Online Access: | http://hdl.handle.net/20.500.11937/55596 |
| _version_ | 1848759660997246976 |
|---|---|
| author | Li, Y. Phau, Ian Lu, W. Teah, Min |
| author_facet | Li, Y. Phau, Ian Lu, W. Teah, Min |
| author_sort | Li, Y. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | © 2017 John Wiley & Sons, Ltd. This research employs 2 studies to investigate the changes in consumers' purchase intention after food safety scandals. The first study investigates changes in consumer behavior directly after a food scandal. The second study takes a follow-up investigation on consumer reactions to 6 hypothetical scenarios. The respondents were recruited from large universities and career training centers of Chinese corporations through a convenience sample. Six hundred forty-nine valid responses were obtained. The data were analyzed using SPSS and structural equation modelling. Consumers' purchase intention declines rapidly in the short term after a food safety scandal. The decline in purchase intention mainly depends on consumer's individual attitude and subjective norm, which are largely affected by the perceived risk, negative emotion, trust in the enterprise, self-esteem, present temporal orientation, and hedonic consumption with food. Furthermore, government regulation, corporate crisis management, and media coverage affect the consumers' purchase intention. |
| first_indexed | 2025-11-14T10:03:25Z |
| format | Journal Article |
| id | curtin-20.500.11937-55596 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T10:03:25Z |
| publishDate | 2017 |
| publisher | John Wiley & Sons |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-555962020-07-24T06:52:13Z Crisis management of food security scandals in China: Motivations and solutions towards purchase intention Li, Y. Phau, Ian Lu, W. Teah, Min © 2017 John Wiley & Sons, Ltd. This research employs 2 studies to investigate the changes in consumers' purchase intention after food safety scandals. The first study investigates changes in consumer behavior directly after a food scandal. The second study takes a follow-up investigation on consumer reactions to 6 hypothetical scenarios. The respondents were recruited from large universities and career training centers of Chinese corporations through a convenience sample. Six hundred forty-nine valid responses were obtained. The data were analyzed using SPSS and structural equation modelling. Consumers' purchase intention declines rapidly in the short term after a food safety scandal. The decline in purchase intention mainly depends on consumer's individual attitude and subjective norm, which are largely affected by the perceived risk, negative emotion, trust in the enterprise, self-esteem, present temporal orientation, and hedonic consumption with food. Furthermore, government regulation, corporate crisis management, and media coverage affect the consumers' purchase intention. 2017 Journal Article http://hdl.handle.net/20.500.11937/55596 10.1002/cb.1659 John Wiley & Sons restricted |
| spellingShingle | Li, Y. Phau, Ian Lu, W. Teah, Min Crisis management of food security scandals in China: Motivations and solutions towards purchase intention |
| title | Crisis management of food security scandals in China: Motivations and solutions towards purchase intention |
| title_full | Crisis management of food security scandals in China: Motivations and solutions towards purchase intention |
| title_fullStr | Crisis management of food security scandals in China: Motivations and solutions towards purchase intention |
| title_full_unstemmed | Crisis management of food security scandals in China: Motivations and solutions towards purchase intention |
| title_short | Crisis management of food security scandals in China: Motivations and solutions towards purchase intention |
| title_sort | crisis management of food security scandals in china: motivations and solutions towards purchase intention |
| url | http://hdl.handle.net/20.500.11937/55596 |