APA (7th ed.) Citation

Sharma, P., Chen, I., & Luk, S. (2012). Gender and age as moderators in the service evaluation process. Emerald Group Publishing.

Chicago Style (17th ed.) Citation

Sharma, Piyush, I.S Chen, and S.T Luk. Gender and Age as Moderators in the Service Evaluation Process. Emerald Group Publishing, 2012.

MLA (9th ed.) Citation

Sharma, Piyush, et al. Gender and Age as Moderators in the Service Evaluation Process. Emerald Group Publishing, 2012.