Xiang, Z., Schwartz, Z., Gerdes, J., & Uysal, M. (2015). What can big data and text analytics tell us about hotel guest experience and satisfaction? Pergamon.
Chicago Style (17th ed.) CitationXiang, Z., Z. Schwartz, J. Gerdes, and Muzaffer Uysal. What Can Big Data and Text Analytics Tell Us About Hotel Guest Experience and Satisfaction? Pergamon, 2015.
MLA (9th ed.) CitationXiang, Z., et al. What Can Big Data and Text Analytics Tell Us About Hotel Guest Experience and Satisfaction? Pergamon, 2015.
Warning: These citations may not always be 100% accurate.